Chanson Water All FAQs

Naturally ionized alkaline water produced without chemical additives is considered safe for daily consumption. A 2023 systematic review covering 81 clinical trials and 64 scientific publications on molecular hydrogen therapy - the primary bioactive component of ionized water - reported a favourable safety profile across all studies reviewed. As with any dietary change, consult your physician if you have a diagnosed medical condition.​

Yes. Chanson India offers a unique upgrade policy — you can move from any model to a higher-plate model at any time by paying only the price difference. This is a first in the Indian water ionizer market and makes the Miracle Max Lite 3 a genuinely risk-free starting point.

Yes. The Patent RAD auto-cleaning technology performs daily and annual deep descaling automatically, which directly addresses the scale build-up challenge caused by high-mineral hard water common across Delhi NCR, Rajasthan, Haryana, and Gujarat.

Maintenance Kits Guarantees you -

1) Life-long service

2) Better and Faster readings

3) Error-Free results

Yes. Dr. Softener's apartment water softener is specifically designed for multi-storey living. It requires no electrical connection, produces no wastewater, and installs inline on your flat's water inlet pipe without modifications to shared building infrastructure. In most housing societies, no RWA approval is required because the installation is entirely within your flat's private plumbing.

The most practical method for apartment residents in India is to install a point-of-entry water softener on the main water inlet to your flat. This treats all water entering the apartment, including kitchen taps, bathroom showers, and appliance feeds. Unlike under-sink or pitcher-style filters, a point-of-entry water softener eliminates the need for multiple units across different outlets.

Peer-reviewed research has established an association between hard water exposure and increased skin irritation, particularly in individuals with eczema or sensitive skin. A 2018 study published in the Journal of Investigative Dermatology found that water softener use reduced detergent deposits on skin and decreased transepidermal water loss. highlighting potential health benefits for skin comfort. Users commonly report softer skin, reduced dryness, and more manageable hair. However, individual outcomes vary, and a water softener does not replace medical treatment for diagnosed dermatological conditions.

For Indian apartments and homes specifically, Dr. Softener is the best water softener option because it needs no electricity, no salt, no drain connection, and no RWA permission. It's designed around the practical realities of Indian urban living. You can conveniently buy water softeners online through Chanson with pan-India delivery and installation.

Dr. Softener's water softener price starts at ₹16,000 for residential use (apartments and homes) and ₹50,000 for agriculture and industrial applications. EMI options are available. These are one-time costs — there are no ongoing consumables, salt purchases, or service fees. When you consider the long-term savings, the water softener price pays for itself quickly.

No. Dr. Softener is 100% salt-free and chemical-free. It uses natural ceramic-ball media to condition water. No sodium, no potassium, and no synthetic substances are introduced into your water supply — making it one of the safest hard water softener systems available in India.

A water softener (ion-exchange type) physically removes calcium and magnesium ions from water and replaces them with sodium ions. A water conditioner such as Dr. Softener does not remove minerals but alters their physical structure so they do not form adherent limescale on surfaces. Both approaches reduce scale buildup and improve the feel of water on skin and hair. If you want to buy water softeners online without the need for salt or drainage, a conditioner-type system like Dr. Softener is ideal.

The manufacturer states that Dr. Softener is designed to last indefinitely because it has no moving parts, no consumable cartridges, and no components that degrade over time. It comes with a 5-year limited guarantee, subject to the condition that the device has not been physically broken or damaged — making it one of the most durable hard water softener systems you can buy.

Yes. Chanson India offers an upgrade policy under which customers can move from any lower-specification water softener model to a higher-specification model by paying only the price difference.

Chanson India has offices in Delhi (Pitampura), Faridabad, and Hyderabad, with service availability across major Indian cities including Bangalore, Mumbai, Pune, Jaipur, Ahmedabad, Lucknow, and Chennai. When you buy water softeners online from Chanson, installation support is available pan-India. Contact the sales team to confirm availability in your area.

The PJ-8000 is a composite hollow fiber membrane replacement filter cartridge for Chanson water ionizers. It is compatible with the PL-A 305 (Miracle Max Lite 3), PL-A 505 (Miracle Max Lite 5), PL-A 705 (Miracle Max Plus), VS-A 705 (Miracle Max Royale Under Counter), and PL-A 902/905 (Miracle Max Revolution) models

The recommended replacement interval for the PJ-8000 filter is approximately 12 months. However, replacement frequency may vary depending on your local water quality — areas with higher TDS, chlorine levels, or bacterial contamination may require more frequent replacement to maintain optimal filtration performance.

The PJ-8000 filter uses a 0.01 micron hollow fiber membrane combined with activated carbon with silver and KDF media. This composite construction removes 99.99% of bacteria, heavy metals, residual chlorine, and organic volatiles — while retaining the beneficial minerals needed for effective water ionization.

The PJ-8000 filters at 0.01 micron — finer than most standard water filters, which typically operate at 0.5 to 5 microns. At 0.01 micron, the hollow fiber membrane can physically block bacteria and microorganisms in addition to chemical contaminants, providing multi-level protection before water enters the ionization chamber.

The PJ-8000 combines three complementary filter media: 

(1) Hollow Fiber Membrane — provides 0.01 micron physical filtration to block bacteria, cysts, and fine particulates.
(2) Activated Carbon with Silver — removes residual chlorine, organic volatiles, and odours while silver provides antibacterial enhancement.
(3) KDF (Kinetic Degradation Fluxion) — reduces heavy metals and inhibits scale and microorganism growth, extending filter life.

Using genuine Chanson replacement filters like the PJ-8000 is recommended to maintain ionizer performance and warranty compliance. Third-party filters with different micron ratings or incompatible dimensions may reduce ionization efficiency, affect pH and ORP output, and could impact your warranty coverage.

A saturated hollow fiber membrane may allow bacteria or particulate matter that it would otherwise block to pass through to the electrolytic cell. An exhausted activated carbon bed loses its ability to adsorb chlorine and organic compounds, and spent KDF media no longer provides scale modification or heavy metal removal. In short, the ionizer continues to operate but the quality of the water it produces — and the longevity of its internal components — is progressively compromised.

Chanson India recommends using only genuine OEM replacement cartridges. Third-party cartridges may not match the 0.01 micron pore specification or include the silver-impregnated carbon and KDF media combination present in the PJ-8000. Use of a non-genuine cartridge may also affect your warranty claim eligibility. Contact Chanson India if you have questions about filter sourcing.

The filter is priced at ₹5,900 for the cartridge itself. For assistance with installation, Chanson India provides post-purchase support through its service network. Contact the team to confirm service availability in your city.

Yes. EMI is available on all products, including accessories. Contact the team or enquire via WhatsApp for current EMI options from partner banks and card networks.